Related Guides
If you want the full explanation, start with how to register, the bonus calculator or the odds converter. Questions about your own account can only be answered by Impulse88 customer service.
Getting Started
What do I need to get started?
Be 18 or over, have an active phone number, a bank account in your own name and a minimum deposit of RM10 if you want a bonus.
How long does registration take?
Usually around two minutes, including phone number verification.
Which languages are supported?
The Impulse88 interface and customer service are available in Malay, English and Chinese.
Do I need to install an app?
No. Impulse88 runs directly in your phone or computer browser.
Money and Payments
Can I deposit with an e-wallet?
Yes. Touch 'n Go eWallet, Boost, GrabPay and ShopeePay are supported, alongside FPX, DuitNow, cards and USDT.
Where are withdrawals paid?
Only to a bank account in the same name as the Impulse88 account holder.
Why has my deposit not arrived?
Online deposits are usually credited within minutes. If it takes longer, keep the receipt and contact live chat.
Is there a minimum withdrawal?
Yes. Limits are shown on the withdrawal page after you log in and can vary by method.
Bonuses and Rewards
How many bonuses can I claim?
One first-deposit bonus: 100% (20x turnover) or 50% (10x turnover), up to RM50.
What is the instant rebate?
A small percentage (0.4%–0.7% by VIP level) of every settled bet is returned with no turnover.
Who can win the Progressive Pool?
Any member who wagered at least RM1 in the previous month is eligible for the draw on the 1st.
Is VIP Transfer available to everyone?
It is for players who already hold VIP status at another casino. Requests are reviewed within 48 hours, once per member.
Games and Fair Play
How do I know slots are not rigged?
Slot providers use random number generators tested by independent labs such as iTech Labs and BMM Testlabs.
Does live casino use real cards?
Yes. Live tables stream from studios with dealers and physical cards, wheels and dice.
Can I bet on sports with a bonus?
No. Sports and lottery are excluded from the welcome bonus.
What happens if a match is postponed?
Single bets are usually voided and refunded; in a parlay that leg is normally counted at odds of 1.00. Check the sportsbook rules.
Account and Security
How do I reset my password?
Tap "Forgot Password" on the login page and use the TAC code sent by SMS.
Someone asked for my TAC code. Should I give it?
No. The TAC code is for you alone. Anyone asking for it is very likely a scammer.
Can I ask for a deposit limit or a break?
Yes. Contact Impulse88 customer service for a deposit limit, a temporary break or self-exclusion.
About Impulse88 Insider
Is Impulse88 Insider the official Impulse88 site?
No. We are an independent guide site. Our Login and Register buttons take you to the official www.impulse88.com.
Does this site accept deposits or bets?
No. We do not handle accounts, money or games.
How do I report a mistake in a guide?
Email us at the address on the About Us page, and we will review and correct it.